Refund Policy
We want you to be satisfied with your purchase. This Refund Policy explains when and how refunds are issued.
1. Eligibility for Refunds
Refunds are available for items that are defective, damaged during shipping, significantly different from their description, or not received within the expected delivery window.
2. Requesting a Refund
To request a refund, please contact our support team within 30 days of receiving your order, providing your order number and a description (and photos, if applicable) of the issue.
3. Refund Processing
Once your refund request is approved, refunds are issued to your original payment method within 5-10 business days. Processing times may vary depending on your bank or card issuer.
4. Non-Refundable Situations
Refunds may not be issued for items damaged due to misuse, or for change-of-mind requests made after the eligible return window has passed.
5. Contact
For any refund-related questions, please reach out through our Contact page.
